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support@valhallavigor.com

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FAQs

RETURNS & EXCHANGES

Basic Refund Policy

  • There are 2 types of items Valhalla Vigor sells, and they have sightly different Refund Policies:
    • Retail Items: These have a full 30-day refund guarantee. If you don't like the item or it is defective, we will either replace it at no cost to you, or you can send it back to us for a full refund.
    • Free Promotional Items: Due to the nature of these free promotional items, there is no refund applicable because you are not paying for the item. You pay for shipping, but that cost is not refundable because it goes towards actually shipping the item. 
  • For all applicable returns, please send to:
ATTENTION: RETURN
Valhalla Vigor
2950 NW 29th Ave
STE A630839
Portland, Oregon, 97210, USA

    SHIPPING

    (Click here for questions about shipping)

    Where do your items come from?

    • Valhalla Vigor is all about bringing you unique and authentic items that you won't find anywhere else.

      We try to work with local Swedish craftsmen and jewelers as much as possible but lately we have been struggling to keep up with the demand. We have therefore found more jewelers and craftsmen in other parts of the world (mainly China) to keep up. 

      ALL partners in our network goes though a careful approval proccess to guarantee top quality for our customers.

    PAYMENT

    My card keeps getting declined, what do I do?

    If your card is getting declined, please try another card or use PayPal. You can still pay with your card using PayPal.

    STILL HAVE QUESTIONS?

    • Sure, no problem! Just email us at support@valhallavigor.com and we'll get back to you as fast as we can.
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